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This ManpowerGroup Global Privacy Notice explains what you can expect regarding the collection and use of personal information by ManpowerGroup Global Inc. and its subsidiaries and affiliates listed here (as applicable, hereinafter each separately and/or jointly called the "Data Controller", “We”, “Our” or “Us”).
In general, our privacy practices conform with local law and regulation, including where applicable the provisions of the European Union’s General Data Protection Regulation (GDPR). Accordingly, our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements;
Based on our relationship with you, we may also provide ‘just in time’ privacy notices that are tailored to the specific services/interactions you are eligible for, or receiving, at that particular time.
This Privacy Notice addresses the following topics Who this Notice Applies to
This Privacy Notice applies to:
This Privacy Notice does not apply to our headquarters and country-based staff employees, who are individuals employed by ManpowerGroup and who work directly for ManpowerGroup.
Personal Information, also referred to as Personal Data, is information that whether alone, or combined with other information, allows you to be identified directly, or indirectly. Common personal data identifiers are attributes like your name, online identifier, or ID numbers. However, a combination of one or more elements specific to your physical, physiological, genetic, psychological, economic, cultural, or social identity may also be identifiable personal information, given their potential to identify you when combined.
Some personal data types are considered more sensitive than others and the definition of sensitive data varies by local law. Across several major privacy laws, sensitive data examples include health and financial data, ethnic and racial origins, political opinions, genetic and biometric data, an individual’s sex life or sexual orientation, religious/philosophical beliefs, trade union membership, precise geolocation and government issued identifiers.
Depending on our relationship with you, we will collect personal information about you in various ways, such as through our Sites and social media channels, at our events, through phone and fax, through job applications and in-person recruitment, and in connection with our interactions with clients, vendors and business partners.
We may collect the following types of personal information (as permitted under local law and with consent where necessary):
If you are a candidate accessing career or talent management support or wishing to apply for a job, we may collect the following types of personal data (as permitted under local law and with consent where necessary):
If you are a job candidate, we may also collect the following information (as permitted by local law and with consent where necessary);
We use the data collected for the following purposes (dependant on our relationship with you and as permitted under local law):
We also may use the information in other ways for which we provide specific notice at, or prior to, the time of collection.
All processing will be carried out based on adequate legal grounds which may fall into a number of categories, including:
Depending on the privacy laws that apply, the Data Controller is permitted to process personal data for certain legitimate business interests, which can include some or all of the following:
Whenever we process data for these interests, we will ensure that we keep your rights in high regard and take account of these rights. You can object to such processing and may do so by contacting us as described below. Please bear in mind that if you exercise your right to object, this may affect our ability to carry out and deliver services to you for your benefit.
A number of the services we offer are enabled with AI, which may include AI/ML. With the assistance of AI, we can connect the right individuals with the best opportunities and get people into work more efficiently or prepare them for the job market more readily.
We perform risk assessments of the AI solutions we use at ManpowerGroup and use human oversight to the fullest extent possible to ensure no automated decisions are made that produce any legal or similarly significant effects on individuals.
If you are receiving a service that includes the use of AI/ML, you should be informed of this in more detail within the privacy notice provided in connection with that particular service.
We maintain administrative, technical, and physical safeguards designed to protect the personal data we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Such measures are designed to provide an appropriate level of security taking account, on one hand, the technical state of the art and, on the other hand, the sensitivity of the personal data and the evaluation of potential risks.
To provide the appropriate security and confidentiality of personal data, we apply the following non-exhaustive list of measures, as appropriate:
We process the personal data we collect, also by automated means, for the purposes defined above and for a specific period of time, which complies with our internal retention policy, in order to ensure that the personal data are not kept longer than necessary.
The personal information we collect is stored in an identifiable way only for the period of time we have determined is necessary, in light of the purposes for which the data was collected. We use the following criteria to determine our retention periods:
We may disclose the personal data collected, as described in this privacy notice, or in separate notices provided in connection with the services you are receiving or eligible for.
We may disclose a portion of personal data to vendors who perform services on our behalf, based on our instructions, to make our Sites and services available to you. We strive to ensure this data is minimized to what is necessary to perform the specific services instructed. We do not authorize vendors, that process data on our behalf, to use or disclose the information except as necessary to perform services or comply with legal requirements. Personal data will not be sold, rented, distributed or made available to vendors for their own commercial purposes, including for their direct marketing purposes
We also may disclose your personal data (i) with our subsidiaries and affiliates; (ii) if you are a job candidate, with clients who may have job opportunities available or interest in placing our job candidates; and (iii) with others with whom we work, such as consultants to provide the relevant career services or staffing suppliers who work with us to fill vacancies and place people into work (iv) if you are a recipient of talent management services, we may disclose the status or progress of your program to the sponsoring client, along with any applicable assessment outcomes.
In addition, we may disclose personal data about you (i) if we are required to do so by law or legal process; (ii) to law enforcement authorities or other government officials based on a lawful disclosure request; and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
We may provide links to external third-party websites operated by organizations not affiliated with ManpowerGroup. We do not disclose your personal information to organizations operating such linked third-party websites and we do not review or endorse, and are not responsible for, the privacy practices of these organizations. We encourage you to read the privacy policy of each website that you visit. This privacy notice applies solely to information collected by ManpowerGroup and its subsidiaries and affiliates through the services.
We also may transfer the personal data we collect about you to countries outside of the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal data.
When we transfer your information to other countries, we will protect that data as described in this Privacy Notice and any other specific notice given to you at the time of, or prior to, the processing. Such transfers will comply with applicable law.
When we transfer personal data from within the European Economic Area, the United Kingdom or Switzerland, to countries that do not benefit from Adequacy Agreements, transfers will take place on the basis of:
Where transfers rely on SCCs, transfers will only take place after a transfer impact assessment of;
Subject to applicable law, you may obtain a copy of these safeguards by contacting us as indicated in the How to Contact Us section below.
When authorized by applicable law, you may exercise specific rights, such as:
If you require more information about the processing of your personal data, please refer to the How to Contact Us section below.
If you wish to exercise any of your data privacy rights or choices that you cannot perform yourself, you can do so via our https://privacy-portal-manpowergroup.my.onetrust.com
One of our team may contact you directly, or via our secure online portal, to verify your email address and thereafter your identity, before we provide access, modify or erase your data. As part of this ID verification process you may be asked to provide a government issued ID and/or utility bill. We will permanently delete the verification information that you provide promptly after we have completed the verification process.
We are only required to respond to requests that are verifiable and legitimate. If we cannot verify your identity based on the processes described above, we may ask you for additional verification information. We will not use that information for any purpose other than verification. If we cannot verify your identity to a sufficient level of certainty to respond to your request, we will let you know promptly and explain why we cannot verify your identity and process your request.
You may designate an authorized representative to exercise your rights on your behalf. If an authorized representative submits a request on your behalf, they must also submit a document signed by you that authorizes your representative to submit the request on your behalf.
In addition, we may ask that both you, and your representative, follow the applicable process described above for identity verification.
We respect the privacy of children. Our Sites and services are not typically designed for, or targeted to, children. If you are under the age of 18 you should not send any information about yourself or your contact details through our Sites.
If you are a parent or guardian, please contact us if you believe we may have collected information from your child, and we will review and take appropriate action.
Users of our Sites and services will not be subject to discriminatory treatment for exercising their privacy rights.
Please bear in mind that exercising some rights, like erasure, consent withdrawal or your right to object, may affect our ability to carry out and deliver some, or all, of the services you are eligible for.
From time to time, we may modify this Privacy Notice to reflect changes in technology, privacy practices and legal updates, or for other continuous improvement purposes. For significant changes, we will notify you by indicating at the top of each notice when it was most recently updated.
If we add additional services, or modify existing services, that we believe materially changes the nature of the processing you have been made aware of in this privacy notice and associated privacy notices provided to you in the delivery of our services, we will make reasonable efforts to provide you with additional notice. Depending on the reason for modification, we may also ask you to affirmatively consent to the changes. By continuing to use the services after such notice and/or consent, you agree to the terms of the revised Privacy Notice.
If you have any questions or comments about this Privacy Notice, or if you would like to exercise your rights, please submit a request through our https://privacy-portal-manpowergroup.my.onetrust.com
Alternatively, you can write to us at the address below:
ManpowerGroup Services India Pvt. Ltd.
6th Floor, Vatika City Point, MG Road
Sector-25
Gurugram-122002, Haryana